Thank you for visiting and shopping at DKS Outdoors Promotions. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not necessarily shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
If your order is of an item not usually stocked, considered a “Special Order”, due to COVID-19, this could entail a 6-8 week delivery delay.
Shipping rates & delivery estimates
Australia Post is our preferred courier.
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
DKS Outdoors Promotions is not liable for any products damaged or lost during shipping.
If you received your order damaged, please take photos immediately and contact shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently only ship within Australia and to New Zealand.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.